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Return Policy

RETURNS AND EXCHANGES

We stand behind our products and want you to be satisfied with them!

We always do our best to take care of our Customers - If you have received a damaged or defective item, please Call Us at (714) 698.8055 or Email Us at Dusk.aboutique@gmail.com  

 

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. 

Store Credit never expires.

FAQ

HOW WILL I RECEIVE MY STORE CREDIT? Expect a Mailed Gift card within 3 business days of the delivery of your Return at our Store. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You are not credited back shipping. Thank you for your patience!

WHERE DO I SEND MY RETURN?

714 Adams Ave #106

Huntington Beach, CA 92648

DO WE SEND RETURN LABELS?

We do not offer Return Labels

If you are returning in Store, Please Visit our Store location

714 Adams Ave #106

Huntington Beach, CA 92648

ADDITIONAL RETURN DETAILS: 

•Merchandise must be returned within 20 days from the receive date.

•Merchandise must be unwashed and unworn.

•Original invoice must be included in your return package.

•Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.

•Sale Items are FINAL SALE!

•All accessories are FINAL SALE!

•Please allow 3 business days for return processing.

•Once your return is processed, we will mail you an gift card with your store credit that you can use on the website or in store

Exchanges

•Please call store for a size exchange or item exchange

Shoe Return Policy

•Shoes must be UNWORN.

•Please include a copy of invoice

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